Terms of use, privacy policy and your consent

  • Protected Health Information (PHI)

    We collect and maintain Protected Health Information (“PHI”) as defined under the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”) in order to provide healthcare-related services to you.

  • Use and Disclosure of PHI

    Your PHI is used and disclosed only as permitted or required by HIPAA, including for purposes of treatment, payment, and healthcare operations. We do not use or disclose PHI for marketing purposes without your prior written authorization, except as expressly permitted under HIPAA.

  • Communications

    By using our website and services, you consent to receive communications related to your care or services via email, phone, SMS, or other electronic means. Communications containing PHI will be made in accordance with HIPAA privacy and security requirements.

  • Third-Party Services and Tracking Technologies

    We may use third-party service providers (such as website hosting, analytics, or security services) to support the operation of our website. These providers are permitted to access information only as necessary to perform services on our behalf and are required to safeguard such information in compliance with applicable privacy laws.

    We do not permit third-party advertising platforms (including but not limited to Google, Meta, Instagram, or similar services) to collect, access, or use PHI for advertising, marketing, or tracking purposes. Any website analytics tools used are configured to avoid the collection or sharing of PHI.

  • Sale of Information

    We do not sell PHI or mobile device information to third parties or affiliates for marketing or promotional purposes.

  • Safeguards

    We implement administrative, technical, and physical safeguards designed to protect the privacy and security of PHI in accordance with HIPAA.

  • Your Rights

    You have rights under HIPAA regarding your PHI, including the right to access, request amendments, request restrictions, and receive an accounting of disclosures, as provided by law.

  • SMS Consent Communication:

    The information as phone numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

  • Types of SMS Communications:

    If you have consented to receive text messages from Prime Health Physical Therapy, Inc, you may receive messages related to the following:

    Appointment reminders

    Follow-up messages

    Billing inquiries

  • Message Frequency:

    Message frequency may vary depending on the type of communication. For example, you may receive up to 4 SMS messages per week related to your [appointments/billing, etc.].

  • Potential Fees for SMS Messaging:

    Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

  • Opt-In Method:

    You may opt-in to receive SMS messages from Prime Health Physical Therapy, Inc in the following way:

    They fill out a website Form.

  • Opt-Out Method:

    You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

  • Additional Options:

    If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.